Shipping policy
Thank you for shopping with MIRAI. Please review our shipping policy below.
Order Processing
- Orders are typically processed within 1-3 business days after payment is received.
- Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Times
- Standard shipping times vary based on your location and carrier.
- Delivery estimates provided at checkout are estimates only and are not guaranteed.
Sold-Out & High-Demand Items
If an item becomes sold out or is experiencing high demand, your order may require additional processing time. In these cases, you can expect your item(s) to ship and arrive within 1–2 weeks. We appreciate your patience and will keep you updated if there are any delays.
Incorrect Shipping Information
Customers are responsible for providing the correct shipping address at checkout. MIRAI is not responsible for orders delayed, lost, or returned due to an incorrect or incomplete shipping address.
Lost or Stolen Packages
Once an order has been shipped and marked as delivered by the carrier, MIRAI is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.