Refund policy

 

All Sales Are Final

All purchases made through MIRAI are final sale. We do not offer refunds to the original payment method.

Store Credit

If a return is approved, customers will receive store credit equal to the original purchase price of the item. Store credit may be used toward any future purchase on our website.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. If you need a different size, please contact us as soon as possible. Exchanges are subject to product availability.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue so we can resolve it promptly.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item sent by MIRAI.